2017 11th Joint Meeting of the European Software Engineering Conference and the ACM SIGSOFT Symposium on the Foundations of Software Engineering (ESEC/FSE 2017), September 4–8, 2017, Paderborn, Germany

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The State of the Practice
Industrial Papers
S4, Chair: Natalia Juristo
Natural Language Querying in SAP-ERP Platform
Publisher's Version
Abstract: With the omnipresence of mobile devices coupled with recent advances in automatic speech recognition capabilities, there has been a growing demand for natural language query (NLQ) interface to retrieve information from the knowledge bases. Business users particularly find this useful as NLQ interface enables them to ask questions without the knowledge of the query language or the data schema. In this paper, we apply an existing research technology called ``ATHENA: An Ontology-Driven System for Natural Language Querying over Relational Data Stores'' in the industry domain of SAP-ERP systems. The goal is to enable users to query SAP-ERP data using natural language. We present the challenges and their solutions of such a technology transfer. We present the effectiveness of the natural language query interface on a set of questions given by a set of SAP practitioners.

Time stamp: 2020-09-21T18:22:12+02:00